![]() Please note that due to the nature of our products, all shipments will require a physical signature with ID at the time of delivery. For this additional service, charges will apply and will be provided to you at the time of purchase. ![]() In cases whereby the value of a shipment exceeds the limits of the insurance company, we will use a secure armored carrier to get your package to you on time and in immaculate condition. ![]() Compliance with all applicable laws and regulations of the country for which the products are destined is necessary for successful delivery Cagau will not be liable or responsible if you break any such law. Please contact your local customs office for further information before placing your order. For international delivery destinations, your order may be subject to import duties, taxes, fees, or charges applicable to the country where the products are being received - please note these charges are payable in full by the customer, and Cagau have no control over the amount. Typically all FedEx deliveries take 3-4 working days from dispatch. All of our packages are insured by an independent third-party insurance company. All items that leave our showroom for shipping are fully insured against loss, theft, and damage during transit - so you can rest assured that your investment will be protected. We offer free worldwide shipping to almost all countries (some exclusions apply) via our trusted courier partner FedEx. Please contact a member of our sales team at the time of your order to check timescales. Or we can arrange a personal delivery to you within Dubai or Abu Dhabi. ![]() Products sold in stock can also be collected from our Dubai showroom, by appointment only for security reasons. Your purchase will be delivered by our in-house driver, please allow 1-2 days for delivery within the UAE. If we do not have a custom watch in stock, the piece will be made to order in most cases, the customisation will take 2-3 weeks to complete. This is subject to the watch being purchased with no further alterations and/or complications with the order. If you place an order for an item we have in stock, and all funds are cleared, we will endeavour to dispatch your item within 24 hours.
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